Terms of Service
OVERVIEW
Welcome to PantryAura! The terms “we”, “us” and “our” refer to PantryAura. PantryAura operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). PantryAura is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. To use the Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current and complete. You are solely responsible for maintaining the security of your account credentials.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our curated home and organization products. However, colors or product appearance may differ from how they appear on your screen due to device settings. All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product or limit quantities at any time.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. PantryAura reserves the right to accept or decline your order for any reason. Your order is not accepted until we confirm acceptance and process your payment. Your purchases are subject to return or exchange solely in accordance with our Return and Refund Policy. You represent that your purchases are for personal use and not for commercial resale.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. Unless otherwise expressly stated, posted prices do not include taxes, shipping, or customs charges. You agree to provide current, complete and accurate purchase and account information for all transactions. You represent that the credit card information you provide is true and that you are authorized to use it.
SECTION 5 - SHIPPING AND DELIVERY
All delivery times are estimates only and are not guaranteed. We are not liable for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including all trademarks, brands, text, and images, are owned by PantryAura, its affiliates or licensors. You must not reproduce, distribute, or modify any material on the Services without our prior written consent. PantryAura’s names, logos, designs, and slogans are trademarks of PantryAura or its affiliates.
SECTION 7 - THIRD-PARTY LINKS & TOOLS
We may provide access to third-party tools or include hyperlinks to third-party websites. We are not responsible for examining or evaluating the content or accuracy of any third-party materials. We are not liable for any harm or damages related to your access of any third-party websites or services.
SECTION 8 - RELATIONSHIP WITH SHOPIFY
PantryAura is powered by Shopify. However, any sales and purchases you make in our Store are made directly with PantryAura. You acknowledge that Shopify is not responsible for any aspect of any sales between you and PantryAura, and you hereby release Shopify from all claims and liabilities related to your transactions.
SECTION 9 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy. Because the Services are hosted by Shopify, Shopify also processes personal information about your access to provide and improve the Services. Review our Privacy Policy for more details on data usage.
SECTION 10 - PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not use the Services for any unlawful purpose, to infringe upon intellectual property rights, or to transmit malicious code. We reserve the right to terminate your account if you violate any part of these Terms.
SECTION 11 - DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
The Services and all products are provided 'as is' and 'as available' without any warranties of any kind. In no case shall PantryAura, our directors, or service providers be liable for any injury, loss, or consequential damages of any kind arising from your use of the Services or products procured through the Services.
SECTION 12 - INDEMNIFICATION
You agree to indemnify and hold harmless PantryAura, Shopify, and our affiliates from any claims or damages arising out of your breach of these Terms or your violation of any law or the rights of a third party.
SECTION 13 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the jurisdiction where PantryAura is headquartered. You consent to personal jurisdiction in such courts.
SECTION 14 - CHANGES TO TERMS OF SERVICE
We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check our website periodically for changes.
SECTION 15 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at service@pantryaura.com.
Our contact information is posted below:
Email: service@pantryaura.com
Legal Entity: LIFE KAN (Operated by PantryAura)
Address: Shop No. 301, Level 3, K11 Art Mall, 18 Hanoi Road, Tsim Sha Tsui, Kowloon, Hong Kong